Help Center

Find answers to common questions, guides, and troubleshooting tips

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Popular: Account Settings Billing Questions Troubleshooting

Account & Profile

Manage your account settings, profile information, and privacy options.

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Billing & Payments

Understand billing cycles, payment methods, and manage subscriptions.

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Troubleshooting

Solve common issues, bugs, and technical problems with our platform.

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Privacy & Security

Learn about our security measures and how to protect your account.

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Guides & Tutorials

Step-by-step guides to make the most of our platform's features.

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Product Features

Explore all features and capabilities of our platform.

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Frequently Asked Questions

How do I reset my password?

To reset your password, go to the login page and click on "Forgot Password". Enter your email address and we'll send you a link to reset your password.

How can I update my billing information?

You can update your billing information by going to Account Settings → Billing. From there, you can update your payment method and billing address.

Is there a mobile app available?

Yes, we have mobile apps for both iOS and Android devices. You can download them from the App Store and Google Play Store.

How do I contact customer support?

You can contact our customer support team by clicking the "Contact Support" button in the help center or by emailing support@aekads.com.

Can I cancel my subscription at any time?

Yes, you can cancel your subscription at any time from the Billing section of your account settings. Your access will continue until the end of your current billing period.

Still need help?

Our customer support team is available 24/7 to assist you with any questions or issues you may have.